Hot! Apollo for Project & Customer Management

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Apollo is one of the large number of project management applications that are currently available on the cloud-based market andgantt1 part of its USP is that it looks to integrated project management functionality with customer relationship management.  Originally introduced into this market in 2010, Apollo, produced by Applicom, is one of the newer players but its following is growing month by month.

The user interface is slick and offers an easy-to-use route into the detailed functionality which means little or no training needed to get users, even the least technical users, up to speed and working productively in a short space of time.

So, what exactly does Apollo have to offer?

  • Project management – allows management of multiple projects within a single workspace.  Access rights allow different users to be allocated rights for different projects, so people only need to see the information that’s relevant to them.  Management of tasks, individually and through task lists and milestones allow the project manager and team members to keep on top of the activities needed to deliver their project successfully.
  • CRM – managing customers effectively is essential for any business to succeed.  Knowing how your contacts with them are progressing is vital and the CRM portion of Apollo is designed for just this purpose, with functionality covering Cases and Deals, containing messages, contacts, files, etc all collated together to represent a particular activity and, in the case of Deals, whether it has been won and how much it is worth.
  • Calendar – supports recurring events along with drag and drop for creating and re-scheduling events and notifications for upcoming events.  The functionality, though, is yet to extend to inviting participants.
  • Time management – Apollo provides for the allocation of time spent against specific tasks or the project as a whole.
  • Collaboration – allowing team members to work together collaboratively in real time is becoming a must in today’s fast-moving business environments.  Apollo supports collaboration not just through making project and business information available but also through messages, writeboards useful for brainstorming, sharing ideas and sharing other ad-hoc information and central storage for documents and files.

Being AJAX-based, Apollo is known for its responsiveness, meaning users aren’t typically faced with frustrating delays whilst apollo1information from the central server is delivered to them.

For more information on what Apollo has to offer and to sign up for a fully functioning free trial, please visit: www.apollohq.com.

Author

Jan Birley

Jan holds a PhD in computing and started out in software development and IT training. She built a strong career as a project and program manager focusing on IT in the Health Service sector. Jan specializes in taking greenfield and immature services/departments to effective business-as-usual operation and is currently responsible for the delivery of clinical assessment forms into a high profile clinical system. Jan has authored 100′s of articles on project-management related topics.

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