Hot! Basecamp Uptime Versus Other Applications

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37signals recently posted information on its percentage uptime for its flagship application, Basecamp, in a move to be transparent to its users onBasecamp uptime clock its statistics.  As any of us that rely on the current breed of software as a service applications to manage our business and project activities, any amount of downtime can have a significant negative effect, so ensuring that these applications are always available to paying clients should be top of the priority list.

37signals have taken their uptime stats and gone a step further, comparing them with those for other web based applications, through the period running from 16th December, 2011 to 31st January, 2012.  Tracking of the different site statistics was done through Pingdom, with the following results:

  • Github: which is a web-based service that hosts software development projects that use the Git revision control system – unavailable for 6 minutes
  • Freshbooks, which is an online invoicing, accounting and billing application – unavailable for 14 minutes
  • Basecamp, which is a cloud based, collaborative project management application – unavailable for 16 minutes
  • Campaign Monitor, which is email marketing software built for designers and their clients to run successful email campaigns – unavailable for 21 minutes
  • Shopify, which is is a hosted ecommerce software that is easy-to-use, integrates with 3rd-party fulfilment, such as, drop shippers – unavailable for 1 hour and 53 minutes
  • Assistly (now Desk), which is a web based customer service desk application – unavailable for 6 hours and 46 minutes

The operations team at Github has been focussing on availability of the site with excellent results, as it clearly came out on top with an impressive 6 minutes.  37signals are keen to better on their position in the results list here and are aiming to better Github!

About Basecamp

Basecamp is a popular online project management application that was established 7 years ago by 37signals.  The principle behind Basecamp, as an application, is the management of projects through collaboration and this is supported through a range of features, including, writeboards to basecampallow team members to share ideas, comments and information, centralized storage and management of project related documentation and files, the ability to add comments to any item stored within the Basecamp environment, along with, of course, the standard project management functionality allowing the creation, tracking and management of tasks, resources and reporting.

Basecamp offers a number of different pricing models and comes with a fully-featured free trial.


Harry Casimir

Harry is co-founder of Atilus and President and CEO of Dixivox, an international VAS (Value Added Service) telecommunication company. Harry is a programmer by trade and enjoys watching NBA basketball games and spending time with his family. In his spare time… who are we kidding here… with two young kids at home, he has none!


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