In today’s distributed working environments, where team members can be spread not only across wide geographic locations, but also time zones and languages, online, collaboration tools need to provide support that will cross these barriers and open up the management of projects and business activities to all involved in a [...]
News Project Management
37signals maintain what they call their ‘Frown ratio’ which is designed to be a measure of how happy their customers are. The score represents the views fed back from customers who have contacted the 37signals service desk. 37signals began this score-keeping in 2010 and initial findings suggested an 84% satisfaction [...]
Backpack Basecamp CRM Highrise Project Management Reviews
There’s much work that goes on behind the scenes to deliver and improve on the services offered by the leading project management software providers. Operating a global software-as-a-service, cloud-based application supporting thousands of users is, as you might expect, likely to be a challenging task, when that service needs to [...]
Basecamp News Project Management
