Hot! Zoho Projects Suffers Mail Server Outage

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Zoho projects, the online project management application, suffered an outage last week that affected its Zoho mail servers. As a zohoresult of the technical difficulties, thousands of Zoho users were impacted, suffering periods of intermittent access to their mail in Zoho for around an hour during peak business times.

During the period of difficulty, customers were, however, still able to access their email facility, to read, send and receive messages through the Zoho mobile user interface.  The new Zoho Synch for Mobile Devices was introduced earlier this year, giving users automatic notifications sent direct to their mobile phones, when new emails arrive.  The new two-way synch functionality makes sure that emails, contacts & calendar information is automatically synchronized between the internet based Zoho account and the smartphone or tablet computer.  Since the Synch Mobile version works using the user’s Microsoft Exchange ActiveSynch, it needs nothing additional.

Fortunately this type of outage is unusual and the team at Zoho have expressed their sincere apology to the small proportion of zoho mailtheir clients that were affected.

More on Zoho Projects

Zoho Projects offers a full suite of project management functionality covering the creation and management of tasks, uploading and sharing of project documents for the whole project team to access, along with features allowing the tracking of resources time and billing.  With a useful Gantt chart view, project wiki functionality and an integrated project calendar, Zoho covers most of the essential project management needs.

To encourage active team collaboration, Zoho Projects offers a fully integrated chat facility.

Zoho Projects comes with a range of pricing options:

  • Forever free! A very basic plan offering 1 project, unlimited users & 10Mb of document storage
  • Express at $20 per month: offering 20 projects, 5 Gb storage, time tracking and Google tasks synchronization
  • Premium at $35 per month: offering 50 projects, 15Gb storage,  with the Express features, plus: subtasks, dropbox, reminders, task durations and editable charts (Gantt & resource)
  • Enterprise at $80 per month: offering unlimited projects, 30Gb of storage, all of the Premium features, plus: a reports tab for all projects.

In addition, extra monthly premiums, the following features are available across each of the plans:

  • Wiki
  • iPhone add-on
  • Chat rooms
  • Bug-tracker add-on

Advance payment of a yearly subscription can offer modest savings on the monthly costs.  With many competitors offering, for example, free iPhone apps, and inclusive wiki & chat functionality, Zoho may be seen by some as an expensive option.

For more information on Zoho Projects, its feature and to sign up for a free trial, please visit: www.zoho.com.

 

Author

Harry Casimir

Harry is co-founder of Atilus and President and CEO of Dixivox, an international VAS (Value Added Service) telecommunication company. Harry is a programmer by trade and enjoys watching NBA basketball games and spending time with his family. In his spare time… who are we kidding here… with two young kids at home, he has none!

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