Media Temple Review | Zincubate

Hot! Media Temple Review

Media TempleThis article will be brief – and uncharacteristically NOT about project management software or running your company – sort of. This post is for you business owners out there wondering about hosting.

It’s my philosophy that as a business, no matter what your size, your “employer” is your client or in the case of Zincubate… my audience. I rely on you to come to the site, like the content, comment, etc. in order to gain revenue through advertising and affiliate marketing.

In other businesses your “employed” by the customers that purchase your products. You have a duty to them to provide the best product, service, and support you can. Your employees and your vendors help that happen. I have a whole body-like metaphor, but I’ll save that for another time.

Anyway, in another world, I run a small web development company. We’ve been through dozens of “hosting” companies throughout the years, before finally settling on Rackspace. Rackspace rocks. Unfortunately, they’re ridiculously expensive, and cost prohibitive, if you just have a small blog. They’re making inroads via their Cloud service to lowering that cost, but even then it’s a service for small-medium web companies looking to divvy space to clients.

I was looking for, simple, shared hosting for promana.net. After receiving a ton of traffic on WordPress, I decided to setup a company, purchase my own hosting, and go full force into this side passion of mine – helping small business utilize the Internet and web technologies to grow. After some research I chose MediaTemple.

Media Temple has been a main player in the web space for sometime. They’ve sponsored many events I’ve attended and have a cool look and great salesmanship (a nicely designed website). Unfortunately, I was nearly immediately confronted with the harsh reality upon signing up for their service.

MEDIA TEMPLE IS EXPENSIVE!

But I don’t really care…

Quick disclaimer here – MediaTemple is probably one of the most expensive services out there. Being in the industry I understand the value of hosting, and didn’t want to choose the cheapest service as in the past that has led to huge problems. I incorrectly choose MediaTemple based on price (although in this case it was for the opposite reason – I thought the high price was indicative of quality).

MEDIA TEMPLE KEPT GOING DOWN

As other people throughout the net have stated… MediaTemple used to publish uptimes and guarantees. That no longer seems to be the case. In the 9 months since launching, all of my sites were completely down for a day more than once. In fact, even yesterday there was a small outage, leading to a few minutes of downtime. I’m not usually a stickler for this, but:

  1. search engines don’t care about infrastructure problems – your site has to be 100% up!
  2. users could care less – if your site isn’t showing, it’s a horrible sign
  3. I have tons of real time and money invested in the site, ever moment it’s not up is a lost opportunity

I’ve read a few accounts on MediaTemple’s lack luster up times and some seem to attribute it to the company’s unique infrastructure. When one node goes down everything crashes. That seemed to be the case for me.

Additionally, and perhaps more alarmingly – there were just too many weird problems that I attributed to a poor host. FTP connections would be routinely dropped or unavailable… completely unacceptable when launching site updates and after upgrades on WP for this and a few other hosted blogs totally failed, I really got concerned.

MEDIA TEMPLE’S SUPPORT WAS PRETTY BAD

I’ve worked with the support at about 20 or so different hosts, from GoDaddy to Host Gator, Dream Host to Rackspace. Rackspace is the gold standard. Even if the problem has nothing to do with their service, they try to help. They’ll even assist with coding! But they charge appropriately and I didn’t need anything like that for this simple blog…

However, every/any support issues I had were not answered promptly, nearly 24 hours before I got any kind of response, and often the response was just passing the ball back into my court.

In conclusion (now this is feeling like a grade school paper) I can not recommend MediaTemple at all. There interface looks cool on their site, but is deplorable, and mostly useless. They greatly limit databases which for the price of their hosting is crazy, their support sucks, and most importantly, their service just kept failing. Perhaps in time MediaTemple will turn back around, but I have a feeling if and when that happens – Rackspace will have taken over the world.

Also – I’m trying out Page.ly now for Zincubate, as they have a completely wordpress tailored solution with security enhancements. The experience has been different so far, but after a single question during setup was answered in 11 minutes on a Sunday, I’m already very happy with the service. Review coming soon.

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Author

Zach Katkin

Zach is the owner of a number of small businesses including Atilus. He has used many of the small business tools and tips featured on this site in order to help his company. Zach – who general doesn’t like speaking about himself in 3rd person – wants to help you – that’s right, now I’m talking to you – make your small business the best it can be using the Interweb.

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  • http://www.zincubate.com Gorma

    I am a client of Unlimitedgb.com is very good web hosting company, it is well secured,and high privacy is maintained.

    • SiteOwner

      Thanks for pointing out UnlimitedGB gorma. I went to their site as soon as you posted your comment, but it seemed to be down. It’s now up – something I thought was a little suspicious. There seem to be mixed reviews of them on the web. That seems to be the larger problem as a whole with hosting. With affiliates incentivizing people to promote hosts – even poor ones – it’s often very hard to know what’s good and what’s bad.

  • http://anatomika.net Ricardo

    Hello there, Please could you advice what service you finally chose? I’m working with mediatemple for 3 years but it’s getting more and more expensive if you want them to work properly.
    Thank you
    Rye

    • Zach

      Hi Ricardo, for this individual site I choose Page.ly. It’s fantastic if you’re using WordPress and you know you will not be switching, and you only need FTP access. Unfortunately though – for people that need more it’s probably not a great solution – and it’s very expensive for what you receive. That’s why I’d have to recommend Rackspace Cloud – best combination of service, reliability and features.

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Egnyte Security Rundown | Zincubate

Hot! Egnyte Security Rundown

If you’ve seen our previous posts about Egnyte, you know that we really favor this product/service/company. A main factor in Egnyte’s success (and one of the reasons we like it so much) is its amazing security provided to customers. Through its awesome (and pretty much downright hacker-proof) security measures, Egnyte proves that they can be the solution for your cloud storage needs without all the stress and worry.

EgnyteWe know that you know the importance of security on the Internet and in “the cloud.” You want to be 100% positive that you’re information is safe and you can find out almost all you need to know about Egnyte security in this post. Here, I will touch upon the ways Egnyte protects you and your business.

Layers of Protection

Egnyte has five different layers of protection for data: physical security, network security, transmission security, access security and data security.

Physical Security

Egnyte provides physical security to protect the servers where your information actually resides. Through 24-hour manned security personnel, video surveillance and biometric control, it is highly unlikely that any unauthorized human being will have any access to your information.

In addition to the measures previously mentioned, Egnyte also provides protection against other external threats. Egnyte’s server rooms are continuously operated at an optimal temperature to offer premium performance. Also, Egnyte’s servers are built to endure natural disasters such as earthquakes and fires.

Network Security

Network threats are increasing and Egnyte is taking note. Egnyte tackles network threats before they even have the chance to occur through up-to-date technology and industry expertise. Egnyte uses ICSA-certified firewalls (basically meaning REALLY good firewall protection). Egnyte also utilizes SSL encryption and a Network Intrusion Detection System that continually monitors for hackers, phishers and other malicious threats. When this system detects any sort of intrusion, Egnyte’s security team is there to assist.

Transmission Security

The transmission of files is becoming more utilized due to the increase in businesses working collaboratively online. Using 256-bit AES encryption to encode all files, Egnyte provides the harshest security when transmitting files to be sure that they don’t end up in the wrong hands.

Access Security

Access security is a concern for ANY business. Think of it as the key to get into your house – you don’t want just anyone to have access to that right? The same goes for online access to Egnyte. Through user access controls, Egnyte makes sure that only the people with permission have access to certain files. For users to access their own accounts, they must provide 3 forms of identification: username, password, and domain. Egnyte also requires that users login again after a certain time of inactivity.

Egnyte also provides user-permissions regarding folders. As an administrator, you can include/exclude certain users based on their position/duties within your company.

Data Security

All data stored on Egnyte’s servers are encrypted using AES 256-bit encryption. Basically, this means that if anyone were to get their hands on your information, they wouldn’t be able to read it. Egnyte also provides security to files when a server is corrupted or fails to perform. All files are continually backed up and available on other servers should a hard drive fail.

Through all these security measures, it’s safe to say the Egnyte is a safe option for your data storage needs. If you have any other concerns, please visit www.Egnyte.com for a more thorough look at Egnyte security measures.

Author

Kristen Bachmeier

Kristen is a graduate of Florida Gulf Coast University and holds a BS in Marketing with a minor in Advertising. Kristen started as an intern for Atilus and spent two months getting caught up in all things tech. When not immersing herself in blogging and social media marketing, she likes to spend her time drinking coffee, kayaking, shopping, and going to theme parks (preferably Disney).

6 Comments

DeskAway Introduces New Image Preview | Zincubate

Hot! DeskAway Introduces New Image Preview

deskaway imageDeskAway has recently announced the introduction of its new Image Preview feature.   This is a development that has been on their roadmap for a while but has recently received the attention needed to push it out to DeskAway clients.

How does it work?  Previously, images that were uploaded into DeskAway were opened in a popup window where they could be previewed.  The use of popup windows for this type of preview caused inherent problems for many customers who’s browsers would often block their display.  Of course, the more IT literate users might be able to change their browser settings to circumvent this problem, but for those who don’t know how or, indeed, where corporate network settings prevent users from changing their settings, the use of popup windows for previews could cause a significant issue.

The new Image Preview functionality now displays uploaded images on the same screen, but shown within a window that is  modal.  The previewed image can also be downloaded, through a link within the preview window.  It is worth noting, though, that this new way of previewing images is only available for images that have been uploaded after the go-live of the new deskaway front screenpreview feature – those images that were loaded before this time will still be previewed in a separate popup window.

About DeskAway

Project management is a key activity in many businesses and organizations and the ability to work in an online and collaborative way is essential to help companies to grow and succeed in their particular specialist areas. DeskAway is project management application that is available online, through a monthly subscription and is there on-demand  for its users.

The key features within DeskAway allow project managers, team members and business owners work together in a collaborative way to manage project tasks, set and track milestones, and share documents and files through a single central location, with a user-friendly and intuitive interface.

In this very competitive market place, the ability to allow customers to migrate easily from one project management application to another is essential in trying to attract customers from competitive products – Central Desktop does this well with its import from other similar products, such as, Basecamp. Other useful features within in DeskAway include events planning, invoice management, marketing projects and the ability to create and distribute newsletters.   On a security front, DeskAway offers a high level of security through 256-bit SSL encryption making it almost impossible for information to be stolen over the cloud.

DeskAway offers a free version that lets users work with a single project and includes up to three team members.

For more information on DeskAway and to sign-up for a free trial, please visit: www.deskaway.com.

 

 

 

 

 

Author

Jan Birley

Jan holds a PhD in computing and started out in software development and IT training. She built a strong career as a project and program manager focusing on IT in the Health Service sector. Jan specializes in taking greenfield and immature services/departments to effective business-as-usual operation and is currently responsible for the delivery of clinical assessment forms into a high profile clinical system. Jan has authored 100′s of articles on project-management related topics.

6 Comments

Wrike Introduces Change Tracking to its Real-time Collaborative Editor | Zincubate

Hot! Wrike Introduces Change Tracking to its Real-time Collaborative Editor

Wrike is popular cloud based project management application that supports collaboration across distributed teams. Its functionality covers most of what you might expect from a comprehensive project management application, including wrike_changecreating and managing a project schedule, prioritization of activities, along with the ability to discuss and track the progress of the project.

Wrike aims to be the central project focus with an easy to use, intuitive interface that is secure and reliable.

In a recent update, that came into effect in April, 2013, Wrike has introduced the ability to track changes within its real-time wrike_changes1collaborative editor.  Used correctly, the detailed descriptions for project tasks provide the complete context needed to ensure the task is completed in the right way at the right time.  Using the real-time collaborative editor, team members can make updates to task descriptions and those updates are immediately available to the rest of the team.  And, if you’re not online when an important update is made, the new change tracking functionality in Wrike will keep track so you can view all additions, edits and deletions next time you login, with a history of the changes being tracked very simply within the Activity Stream.

Not only can you view the history of changes but you can, in fact, revert back, with a single click, to an earlier version if you are not happy with the updates that have been made.

Wrike likes to listen to its clients and bases most of its updates on user feedback. This is just one of may updates to Wrike that the development team are working on.

 

More on Wrike

Wrike has been around in the online project management space for over 5 years now and is continuing its steady growth with customers spanning over 50 countries worldwide. Wrike  has been recognised within this competitive industry with a number of awards and nominations.

Wrike offers a range of pricing packages to suit most budgets, with all of the paid subscription plans including the Premuim features:

  • $49 – 5 users, 5Gb storage
  • $99 – 15 users, 15Gb storage
  • $129 – 25 users, 50Gb storage
  • $199 – 50 users, 100Gb storage
  • Free: offers Wrike’s key features for a maximum of 5 users and unlimited collaborators and you have the option to transfer to a premium plan any time to suit you.

For more information and to sign up for a free trial, please see www.wrike.com

 

 

 

Author

Jan Birley

Jan holds a PhD in computing and started out in software development and IT training. She built a strong career as a project and program manager focusing on IT in the Health Service sector. Jan specializes in taking greenfield and immature services/departments to effective business-as-usual operation and is currently responsible for the delivery of clinical assessment forms into a high profile clinical system. Jan has authored 100′s of articles on project-management related topics.

Central Desktop – Managing Your Project Risks | Zincubate

Hot! Central Desktop – Managing Your Project Risks

Central Desktop is a comprehensive project management tool, available over the internet, on demand, supporting team collaboration and sharing of information – essential components in the delivery of any successful project.  What’s often missing , cd1though, from online project management tools is dedicated risks & issues management functionality that is built into the product – yet risk and issue management is as critical as strong planning & tracking  and communication.

The last thing a busy project manager needs  is to have to use one tool for the majority of their project management tasks and another for their risks and issues!

So, as a project manager using a tool like Central Desktop, you then need to be a little creative to accurately and effectively manage your project risks and issues, within that central environment, to ensure that the team and other stakeholders are kept riskmanagementinformed, as needed.  Options that could work well are:

  • Create your risk and issue register in another application, such as, Microsoft Excel.  Then, using the document upload feature in Central Desktop, upload the register  to the central storage space for your project.  Storing your register in this way will automatically apply Central Desktop’s version control.
  • Create a ‘corporate database’, which is a type of Central Desktop workspace that works like a database in that it can hold a flat file of information made up of individual fields.  You can even use an existing spreadsheet or database export as the basis for creating this so you don’t have to enter the items you already have individually.

It’s vital the risk and issue registers for a project are available to the team and are maintained in real-time.  Engaging the project team in the identification, mitigation of risks and resolution of issues will help ensure all possible problems are captured and handled. Each risk and issue should have a clear owner.  That owner is responsible for ensuring that the:

  • Risk is continually monitored and that mitigating actions are defined that will reduce or minimize the effect of the risk should it materialize
  • Appropriate actions are taken to resolve the issue

There are many components to a successful project including, strong planning, accurate monitoring and clear communication, to name but a few. Right up there amongst the key components is risk & issue management and,e ven where your online doesn’t directly support risk & issue management, you need to ensure it is adequately covered.

To find out more about Central Desktop, its features, pricing and to sign up for a free product trial, please go to: www.centraldesktop.com.

 

Author

Jan Birley

Jan holds a PhD in computing and started out in software development and IT training. She built a strong career as a project and program manager focusing on IT in the Health Service sector. Jan specializes in taking greenfield and immature services/departments to effective business-as-usual operation and is currently responsible for the delivery of clinical assessment forms into a high profile clinical system. Jan has authored 100′s of articles on project-management related topics.

Quickbooks Review | Zincubate

Hot! Quickbooks Review

Quickbooks is the mid-range accounting software product offered by California-based company Intuit.com and is aimed primarily at small quickbooks mainbusiness accounting.  So, what does Quickbooks Online have to offer small business book keeping?  Probably the key advantage of Quickbooks Online is its positioning as a cloud-based application – accessed over the internet, it needs no local technical knowledge for its customers to get up and running quickly.  There is no need to install software on company servers or laptops. Customers simply register online for the account that suits their needs, login and away they go.

Quickbooks comes in different flavors, offering a range of functionality to suit a variety of needs:

  • Online Simple Start: A quick and easy option for small business bookkeeping, including functionality for invoicing, bill payment and management of expenses.  The new Collections center will show due invoices and help small businesses issue reminders.
  • Online Essentials: Adds some extra functionality to the Simple Start option, including online banking and advanced reporting, along with some new features, like, industry business trends and the company snapshot view, that gives immediate information on how the business is performing
  • Online Plus: Building on the Simple Start and the Essentials Quickbooks packages, Online Plus also offers management of inventory, the creation of purchase orders and employee time tracking.

The additional Payroll function is available for the Quickbooks Online Essentials and the Online Plus products and includes:

  • Employee payments – done in easy steps
  • An unlimited number of payroll runs each month
  • Automatic calculation of taxes

All product options for Quickbooks Online are available, too, on iPhone, Blackberry and Android, so the small business owner can be in touchquickbooks iphone with their book keeping and accounting at any time, from any location.

In terms of pricing, Quickbooks.com is competitive and there is no contract commitment and customers can cancel their account at any time with no penalties.  All prices offered by www.intuit.com include the first month free:

  • Online Simple Start: $12.95 per month
  • Online Essentials: $26.95 per month or $52.76 per month to include Payroll
  • Online Plus: $39.95 per month or $63.16 per month to include Payroll

All accounts offer a 60 day money back guarantee, so you can try Quickbooks Online with the peace of mind that if it isn’t suitable for your small business accounting needs, you have nothing to lose. For more information and to register for a 30 day free trial, please visit: www.quickbooks.com.

Author

Jan Birley

Jan holds a PhD in computing and started out in software development and IT training. She built a strong career as a project and program manager focusing on IT in the Health Service sector. Jan specializes in taking greenfield and immature services/departments to effective business-as-usual operation and is currently responsible for the delivery of clinical assessment forms into a high profile clinical system. Jan has authored 100′s of articles on project-management related topics.

100 Comments

Google+ Basecamp Competitor? | Zincubate

Hot! Google+ Basecamp Competitor?

I just got done reading the well written (and long!) post over on The Next Web about how Google+ may be a great alternative to, or competitor, for Basecamp. The article entitled “How Google+ could become an essential business tool” suggests:

Google offers a great option for a new or small business that doesn’t want to spring for a paid project management suite. You can get as creative as you want with how you put Google+ to use…

Google PlusThe rest of the post illustrates ways to use Google plus to assign tasks, share/spread files, etc. It is definitely a unique take on Google+ and it does accurately, provide a guide on just how to use it in the suggested capacity.

However, in this author’s (and user of basecamp/project manager/business owner) opinion I have to disagree with Nancy Messieh (I love your photography), the posts author.

Even though it’s been months since the inital post and Google has released updates to their plus product, Google+ still does not offer a viable alternative to other paid project management tools – in particular basecamp.

Not only that, but Google apps has had, for sometime, project management type tools that integrate with Google docs, all of which are free. Having used them, as well as a host of other tools, including Google+ I think it’s a safe bet that Basecamp, and a few other notables really have the market cornered, and their free versions of products work great – or their paid versions save enough time to provide a huge ROI for the companies that use those tools.

Where Google COULD Excel

For some time there’s been talk about creating some kind of unified business dashboard for companies of all sizes. I think Google is UNIQUELY qualified to both build, and make successful – this kind of project. Facebook is a great platform for connecting people socially, but it leaves a lot of Internet activity out of the picture.

There’s the rest of the Internet – then there’s Facebook.

Google on the other hand – has a hand – in nearly every process on the net, is the undisputed master of search (in every category) for much of the world, and, with Google+, has a system for connecting people.

I think the time is right for this kind of central business tool.

Something that combines the administration of one’s marketing, with the ongoing day-to-day activities of assigning tasks to employees and personnel – in some kind of true project management application – all with integration in Google+ and Google’s other tools.

Not to mention this stream of internal business information would be perfect for contextual advertising – and I for one would welcome advertising in this capacity.

Say you were working on a project and someone asked a question like “what is the best email newsletter system?” A nicely placed Google ad, could help direct you and provide an ecosystem that helps business and furthers Google’s ever-expanding ad revenue.

One can dream…

For now, I don’t feel Google+ offers a real viable option for small business owners looking for a free way to manage their projects and internal communication. Stick with the free version of basecamp, or other free tools available on the web.

 

Author

Zach Katkin

Zach is the owner of a number of small businesses including Atilus. He has used many of the small business tools and tips featured on this site in order to help his company. Zach – who general doesn’t like speaking about himself in 3rd person – wants to help you – that’s right, now I’m talking to you – make your small business the best it can be using the Interweb.

10 Comments

  1. Well it took a couple years from your post, but we think Google+ has serious potential for project management. We created two tools that leverage the user identification and sharing aspects of Google+ (and Google Sites for that matter). Here’s the introduction to the simple use case. I’d be curious what you think.

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Egnyte File Server For Manufacturing | Zincubate

Hot! Store Your Manufacturing Data With Egnyte

The manufacturing industry calls for tons and tons of data and information to be stored. For every item you produce, you need to have a record of it for inventory, supplier, and vendor purposes. At one time, production facilities were lined with cabinets full of documents full of this information. When you switch to Egnyte, you can store all your information in the cloud for use at any time.

EgnyteSummon Old Records

Has there ever been a situation in which you need to dig up a record or inventory report from the past? With Egnyte, you can let their servers do the work for you. When you use Egnyte’s search function, you can find any document from any time. When you trash documents, they too can be found (within a certain timeframe). Record-keeping for the manufacturing industry is important – let Egnyte’s servers store the information for you.

Keep Suppliers/Vendors in Check

When you use Egnyte, you can allow your suppliers and vendors to have limited access to reports and invoices. Whether you grant them full permission is entirely up to you. When all parties involved are using Egnyte, everyone can have real-time access to the most up-to-date information available. There will be no excuses as to why your order of materials has not been delivered due to lack of communication – everyone will be kept in the loop using Egnyte.

More Value for your Budget

Purchasing and maintaining your own servers can become expensive. Along with that, you may also need to purchase and install your own virtual private network (VPN). With Egnyte, you can alleviate some of those expenses. There are plans and prices available for every kind of company (from 5-10,000 people). Stretch your IT budget a little further using Egnyte.

For more information, take a look at our Egnyte overview post or visit www.Egnyte.com.

Author

Kristen Bachmeier

Kristen is a graduate of Florida Gulf Coast University and holds a BS in Marketing with a minor in Advertising. Kristen started as an intern for Atilus and spent two months getting caught up in all things tech. When not immersing herself in blogging and social media marketing, she likes to spend her time drinking coffee, kayaking, shopping, and going to theme parks (preferably Disney).

15 Comments

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Planning Effectively for Projects with 5PM | Zincubate

Hot! Planning Effectively for Projects with 5PM

The planning stage for a project is principally concerned with who in the team needs to do 5pm greport_featurewhat activities to see the project reach its conclusion successfully and the project manager’s role in this is to provide a framework from which s/he can structure the necessary tasks and communicate that out to those involved.  To work effectively, a project manager needs a suitable tool to help them organize their activities and resources.  There are many project management software applications on the market and many organizations today are choosing from those that are available on demand, over the internet, giving them the benefits that their project information and documentation is held in a single central location, the application is available anywhere and any time provided there is an internet connection and most offer features to encourage team collaboration.  5pm is one such project management application that is proving popular, with a colorful and intuitive interface backed with some very useful functionality.

Once there is a clear understanding of the project objectives and outcomes, this can be re-stated as a set of related activities. Where individual activities are still quite complex, these should be broken down further to help reduce the complexity.    Breaking down bigger or more complex activities into smaller lists of activities is known as a work breakdown structure and in 5pm these can be captured as sub-tasks within a parent task. These tasks in 5pm can also be shown on a timeline which is a useful, Gantt style view.

A key part of planning a project is estimating the timescales for activities which can be 5pm updatesdifficult  and the following methods can help:

  • For the tasks at the lowest level of your work breakdown structure, estimate for the longest path through the sequence of activities. Invariably, we tend to be optimistic so make sure you build in some slack!
  • Build in experience gained from earlier projects to help make estimates more accurate

Once the structure of the tasks is known, resources need to be allocated to carry these out. The smart project manager will realize that this isn’t just about distributing the tasks amongst the team, but should focus on maximizing the skills and experience of team members and with some foresight, it is an opportunity to help team members further develop.  5pm lets you allocate team members to tasks and its functionality ensures all are kept up to date with status, through automatic notifications.

Once your project is planned and resources allocated, the focus changes to control, which is all about monitoring activities and progress of milestones and communications, which is key. Regular reports are invaluable and these are customizable within 5pm to suit the individual project needs, giving a solid all round project management solution.

5pm is available for use through a monthly subscription, with $18 to $175 per calendar month and comes with a 14 day fully functioned free trial.  For more information and to sign up, please see: www.5pmweb.com.

Author

Harry Casimir

Harry is co-founder of Atilus and President and CEO of Dixivox, an international VAS (Value Added Service) telecommunication company. Harry is a programmer by trade and enjoys watching NBA basketball games and spending time with his family. In his spare time… who are we kidding here… with two young kids at home, he has none!

5 Comments

Using Online Project Management Applications to Support Effective Project Communications | Zincubate

Hot! Using Online Project Management Applications to Support Effective Project Communications

Communication is probably the single most important activity contributing to successful CommsTalkWindowproject management and a good project manager can realistically expect to spend around 85% to 90% of the time engaged in communications of one sort or another.  Of course, effective planning, setting milestones, managing risks and issues all have to be carried out and managed well, too, but without adequate communications, a project is set up to fail.

Communications within projects is all about getting a message across to the team, or contractors or, in fact, any other stakeholders, such that they either understand the status of any given activity or stage of the project, or that they understand what they are expected to do.  Of course, different recipients will need different information and it’s the project manager’s role to ensure that the right information goes to the right people, so s/he needs to understand who needs to know what and when do they need to know it?  Using a simple matrix can help keep a track of the team’s and other stakeholder’s information needs and this communications matrix is an important tool in the project manager’s toolbox.

Successful communications within projects takes many different forms and can include, emails, documents, face to face meetings, conference calls, web meetings, instant messages, to name but a few and today’s breed of online project management tools, like,5pm updates 5pm, WORKetc and TeamLab can help to keep project teams and other interested parties in touch throughout the lifecycle of a project.  Offering built-in facility for messaging, adding comments to documents and activities, automatic notifications for changes, amongst others, these cloud-based tools help to keep everyone connected and informed.  For example, 5pm offers a wiki knowledge base, both internal and externally-available blogs, centralized sharing of files and documents, along with user correspondence that is held centrally within the project space.

Accessed over the internet, these online project management tools provide a centralized location for all project information and related documents, so everyone can have a single view of activities & progress.  Centralized storage of documentation means the latest versions of project documents are available when they need to be and where additional project tools, such as, communications matrix, is created by the project manager, they can be uploaded and added to the other project artefacts, such as, the plan.

For more information about on demand, online, collaborative project management applications, please see:

Author

Harry Casimir

Harry is co-founder of Atilus and President and CEO of Dixivox, an international VAS (Value Added Service) telecommunication company. Harry is a programmer by trade and enjoys watching NBA basketball games and spending time with his family. In his spare time… who are we kidding here… with two young kids at home, he has none!

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