Contact Forms For Business, Formstack Integrates With Everything!
I recently had the chance to use and configure Formstack on a WordPress site for a client. Formstack for those that haven’t heard of it, allows the creation of custom webforms and then easily integrates those webforms with dozens of third party applications.
Webform Creation with Formstack
Webform creation is a smooth process, with a very user-friendly interface. Some of the features available included:
- Several different CSS design options
- Drag and drop field positioning
- Unlimited fields and tons of options
- Captcha Insertion
- Redirect or custom messages with submissions
- Custom confirmation emails
Field creation on the form is extremely helpful – there are examples of which fields should be used for what, such as radios and drop-downs. For beginners and veterans alike, this is a very helpful visual guide when you are choosing the fields.
Unfortunately, because of how the way integration was handled by wordpress/formstack, access to html was off-access, and pretty limited to any further customizations, and to some this might be a deal-breaker.
Formstack & Third Party Integration
In my case, Formstack was implemented in WordPress, through the use of a WP plugin, and then connected to Mailchip, where I could hand-select the lists that contacts get assigned to. Of course Mailchimp is only one of the integrations available, various other email services/cms services available for integration include:
- Campaign Monitor
- iContact
- ZendDesk
- ConstantContact
- Google Apps
- Google Calendar
- Salesforce
- WordPress
Formstack Help & Support
Finally, I am able to comment on a topic that was true and tested, Formstack Support. From their site, once you need support there are two options available: chat and start a ticket. I have used both and the answers, even though not the ones I would like to hear, were helpful and prompt.
Overall Formstack solves an important and ongoing issue lots of companies have: inputting fresh leads automatically in their database of choice to streamline the email maintenance and marketing. While there are features to be desired, Formstack does offer tons of API’s for seamless integration with several providers and we are all looking forward to seeing services such as this improving marketing practices for all types of businesses.
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